Shipping & Returns

We offer complimentary worldwide shipping on all orders.

Each piece is carefully packed to ensure it arrives safely, wherever you are.

Express Shipping

  • Express shipping fees vary by location and speed.
  • The exact cost is shown at checkout.
  • Delivery times vary by destination
  • Express shipping does not affect production time.

Shipping Time

  • Shipping times vary by destination and method.
  • Confirmation email with tracking details will be sent once it shipped

Custom and Duties

  • Customs fees or import duties may apply
  • The charges are not included in order total

Returns

Return illegibility

  • Change of mind
  • Wrong size selected
  • Personal preference
  • Natural variations

Return window

  • Request within 3 days of delivery
  • Late requests not accepted

Condition of returned items

  • Unworn and unused items
  • Original condition required
  • Include original packaging
  • Returns subject to approval

How to request a return?

To request a return, please contact us within 3 days of delivery with:

  • Your order number
  • Clear photos of the item received
  • A description of the issue

Once approved, we will provide return instructions.

Refunds

If a return is approved and received in acceptable condition:

  • Refunds will be issued to the original payment method
  • Shipping fees (including express shipping) are non-refundable unless the error was ours

Processing times for refunds may vary depending on your payment provider.

Important notes

We do not accept returns without prior approval

Items returned without authorization may be refused

Personalized or customized jewelry is final sale unless incorrect or not as advertised

If you have any questions about shipping or returns, please contact us before placing your order. We’re always happy to help.